100% Authentic Merchandise
Firma Stella’s number one aim is to provide a trustworthy service, which is obviously key in sports memorabilia. Instead of telling you how our items are authentic, we show you! The majority of our signed memorabilia includes exact photograph proof of the item that you are buying. Proof of the item being signed by the sports star. It is quite simple, no one can argue with Firma Stella’s authenticity when we show you the exact photograph proof. Firma Stella operates on the basis that exact photo proof is the only way to ensure the item is definitely genuine. We obtain our signed memorabilia in person and generally do not buy in items.
Our experienced staff travel around the world to obtain exclusive items and photographic proof to set ourselves apart from other companies. We photograph the exact moment when the sports star is signing the item in question. Every single item is individual so you can be assured that what you buy is exclusive to you with exclusive proof. We have this proof available for the majority of items however it is not always possible to photograph the moment a star signs for us. Where it is available, you will see the image on the product page. If you require this photo, we can send it to you via email once the order is confirmed. All our photo proof images, watermarked for security purposes.
Certificate of Authenticity
We provide an individually numbered Certificate of Authenticity (COA) exclusive to each item, which is a signed 100% guarantee of authenticity. Where possible the photograph proof image will feature on the certificate.
Obtaining Photo Proof
Certificate of Authenticity (COA)
Thanks for shopping at Firma Stella
If you are not entirely satisfied with your purchase, we’re here to help. Firstly, please contact us if you decide to return the item.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item unless the item was reported damaged upon arrival to us. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Contact Us If you have any questions on how to return your item to us, contact us.
Please send the item back to us using a tracked method. We do not accept responsibility for the item going missing if the item was not sent using a tracked method. The return address is:
Buckholt Business Centre,